A while ago I wrote a post on the importance of good succession planning for any business, no matter what size. Another major point is to have a ‘blow-by-blow’ status document of particular projects the exiting person is working on, not just a general overview of tasks. For example, if it is a magazine, each component on the flatplan needs to have a status document with relevant contacts. Is the story commissioned; who is writing it; what is the deadline; has it client approval; and so on. The new employee who is then responsible for completing a publication knows exactly what has been done and what needs to be done. The result: a smooth transition; no unnecessary stress; and a happy client.